Privacy Policy
Effective Date: June 1, 2025 | Jurisdiction: Terre Haute, Indiana, USA
What This Website Actually Is
hoardingcleanupterrehaute.com is a lead-generation marketing platform. Full stop. It connects individuals seeking hoarding cleanup, biohazard remediation, and related property restoration services with independent, licensed third-party contractors operating in and around Vigo County, Indiana.
This website does not employ field technicians. It does not dispatch crews. It does not supervise, direct, or control any physical work performed at any property. Accordingly, hoardingcleanupterrehaute.com assumes zero physical liability, zero operational liability, and zero biohazard liability for any services rendered by any contractor introduced through this platform. Every service agreement, scope of work, and safety obligation exists exclusively between the property owner and the independent contractor. This site is the introduction. What happens after that introduction is not our responsibility.
Information We Collect and Why
When a visitor submits a contact form, callback request, or service inquiry on this site, we collect the following:
- Full name
- Phone number
- Property address or general service location
- Brief description of the cleanup or remediation need
- Device type, browser version, and IP address (collected automatically via standard server logs)
We do not collect payment card data. We do not collect Social Security numbers. We do not request medical records, insurance policy numbers, or government-issued identification through this website under any circumstances.
The sole purpose of collecting this information is lead routing — getting your request to a qualified local contractor as quickly as possible. That is the entire data use case. There is no secondary analytics program, no behavioral profiling pipeline, and no data monetization arrangement with advertising networks.
Automatic Technical Data
Standard server infrastructure logs IP addresses, page visit timestamps, referring URLs, and browser identifiers. This data is retained for up to 90 days for security and fraud-prevention purposes. It is not sold. It is not shared with marketing aggregators.
How Submitted Information Gets Used
Your contact details are transmitted to one or more independent contractors in the Terre Haute service area whose licensing and service scope match your stated need. Those contractors may contact you directly by phone. Once your information is transferred to a contractor, that contractor’s own privacy practices and data-handling obligations govern any further use of your personal data. We recommend reviewing the privacy policy of any contractor before entering a service agreement.
We do not retain submitted lead data beyond 180 days from the date of submission unless a documented dispute, legal hold, or regulatory inquiry requires extended retention.
Indiana Department of Environmental Management — Regulatory Compliance
Contractors introduced through this platform are expected to operate in compliance with Indiana Department of Environmental Management (IDEM) regulations governing the handling, transport, and disposal of biohazardous materials, including but not limited to IDEM’s Solid Waste Management rules under 329 IAC 10 and applicable hazardous waste provisions under 329 IAC 3.1. This website formally acknowledges those regulatory standards and requires that any contractor listed or promoted through this platform represent that they hold appropriate IDEM-compliant certifications for biohazard and remediation work.
Compliance verification, however, rests with the contractor. This site does not independently audit contractor credentials. Visitors are strongly encouraged to request proof of current IDEM compliance documentation directly from any contractor before work commences.
Cookies and Tracking Technologies
This site uses session cookies necessary for basic form functionality. It may use third-party analytics cookies — such as Google Analytics — to measure aggregate page traffic. No personally identifiable information is embedded in those analytics cookies. You can disable cookies through your browser settings without affecting your ability to submit a service inquiry. A cookie consent banner will appear on your first visit; declining non-essential cookies will not prevent you from accessing any content on this site.
No Third-Party Advertising Pixels
This site does not currently run Facebook Pixel, TikTok Pixel, or other behavioral retargeting scripts that link your browsing behavior to social media advertising profiles. If that changes, this policy will be updated at least 14 days before such tracking is activated.
Promotional Vouchers and Gift Cards — Full Terms
Any promotional voucher, discount certificate, or gift card issued in connection with this website or its affiliated marketing campaigns carries a cash value of $0.00. These instruments are completely non-refundable under all circumstances. They are not redeemable for cash, credit, or any equivalent monetary instrument. They cannot be transferred, resold, or combined with other offers unless explicitly stated in the specific promotion’s written terms.
All promotional vouchers and gift cards issued by or through hoardingcleanupterrehaute.com are completely void within the State of California. Residents of California should not attempt to redeem any such promotional instrument, as it will not be honored.
Voucher redemption is subject to contractor acceptance. Because this site operates as a lead-generation platform and not a service provider, final redemption authority rests with the independent contractor. This site makes no guarantee that a specific contractor will accept any promotional voucher at any given time.
Data Security Measures
Form submissions on this site are transmitted over TLS-encrypted connections (HTTPS). Stored lead data is maintained in access-controlled environments with role-based permissions. We do not store full form submissions in plain-text flat files accessible to the public web.
No data security system is impenetrable. In the event of a breach that affects your personal information, we will notify affected individuals in accordance with Indiana’s disclosure requirements under IC 24-4.9 within the timeframes that statute requires.
Children's Privacy
This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through this site, contact our dispatch line immediately using the number listed at the bottom of this policy.
Your Rights Regarding Personal Data
Indiana residents may request access to, correction of, or deletion of personal information submitted through this site. Requests will be processed within 30 days. Because we do not sell personal data, there is no opt-out-of-sale mechanism required under current Indiana law — but we honor deletion requests regardless.
We do not discriminate against visitors who exercise their data rights. Submitting a deletion request will not affect your ability to use this site or receive contractor referrals going forward.
Do-Not-Call and Communication Preferences
If you submit a contact form, you are expressly consenting to receive one or more phone calls from independent contractors in connection with your stated service need. If you wish to withdraw that consent after submission, contact the dispatch line listed below and your information will be flagged for suppression within one business day.
Zero Email Contact Policy
This website maintains a strict zero-email-footprint policy. No email address is published, provided, or implied anywhere on this site or in this privacy policy. All legal inquiries, privacy rights requests, contractor complaints, and general service questions must be directed by telephone to the dedicated dispatch line:
Call: 1-812-645-6821
This line operates during standard business hours, Central Time. After-hours callers may leave a voicemail; responses will be returned within one business day. Attempts to reach this platform by any means other than the number above — including any email address you may find attributed to this site on a third-party directory — cannot be verified as legitimate and will not receive an authorized response.
Policy Updates
This privacy policy may be revised periodically. The effective date at the top of this document will reflect the most recent revision. Continued use of this site after a revision constitutes acceptance of the updated terms. Material changes — meaning changes that expand data collection, introduce new third-party sharing, or alter your legal rights — will be noted with a prominent site banner for a minimum of 30 days following the update.
Questions about what changed and why can be directed to the dispatch line above.